Mortemore Mackay
4.9★ weighted average from Google
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Frequently asked questions
What does Mortemore Mackay do?
Mortemore Mackay is a local block and property management company based in London, offering block management, lettings, sales.
Is Mortemore Mackay accredited?
Yes. Mortemore Mackay is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Mortemore Mackay operate?
Mortemore Mackay states on their website that they cover Winchmore Hill, Enfield, Southgate, Palmers Green, Barnet, Hadley Wood, Potters Bar, Brookmans Park and surrounding areas.
Does Mortemore Mackay work with Right to Manage companies?
Yes. Mortemore Mackay is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Mortemore Mackay manage smaller blocks of flats?
Yes. Mortemore Mackay is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Mortemore Mackay?
Submit a formal written complaint to Mortemore Mackay using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.