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Active · regional · 31 yrs trading

Moonstone Management

Registered as MOONSTONE MANAGEMENT LIMITED · Based in London · Data last checked August 2026
✓ TPI member Right to Manage Smaller blocks Block specialist Regional Building insurance Building safety
2001
Established
At a glance
Moonstone Management is a regional block & property management company based in London, trading 31 years (est. 2001). It is a member of The Property Institute. It has no public Google or Trustpilot rating yet. It covers South London, Kent and the surrounding areas. Services include building insurance management. It accepts Right to Manage companies and smaller blocks.

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

South London, Kent and the surrounding areas
As stated on their website
Also found in searches for
London1
London

Service terms

No commission taken
Building insurance

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Moonstone Management do?

Moonstone Management is a regional block and property management company based in London, offering block management.

Is Moonstone Management accredited?

Yes. Moonstone Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Moonstone Management operate?

Moonstone Management states on their website that they cover South London, Kent and the surrounding areas.

Does Moonstone Management arrange buildings insurance?

Yes. Moonstone Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

What is the minimum block size Moonstone Management accepts?

Moonstone Management states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

Does Moonstone Management work with Right to Manage companies?

Yes. Moonstone Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Moonstone Management manage smaller blocks of flats?

Yes. Moonstone Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Moonstone Management?

Submit a formal written complaint to Moonstone Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.