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Metrus Limited

Based in London · Ratings and company data last checked June 2026
✓ RICS regulated Local
3.0★
4 Google reviews
At a glance
Metrus Limited is a local block & property management company based in London. It averages 3.0★ on Google (4 reviews). It operates in London.
Areas of work
Property management, Rent review, Lease renewal
Google Business Profile
3.0★ (4)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
–
The Property Institute (TPI)
Not a listed TPI member.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Metrus Limited has a presence in 1 area.
London1
London

Before you appoint Metrus Limited

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Metrus Limited do?

Metrus Limited is a local block and property management company based in London, offering block management.

Where does Metrus Limited operate?

Metrus Limited operates across London.

How do I make a complaint about Metrus Limited?

Submit a formal written complaint to Metrus Limited using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.