Active · local · 12 yrs registered

Mayfords Estate Agents

Registered as MAYFORDS ESTATE AGENTS LTD · Based in Harrow · Ratings and company data last checked June 2026
✓ TPO registered Local Resident portal
4.7
177 Trustpilot reviews
1979
Established
At a glance
Mayfords Estate Agents is a local block & property management company based in Harrow, est. 1979. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.7★ on Trustpilot from 177 reviews. They state coverage of London. Services include a leaseholder online portal.
In their words
Boutique London estate agency established in 1979, offering sales, lettings, property management and block management services.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Mayfords Estate Agents

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Mayfords Estate Agents do?

Mayfords Estate Agents is a local block and property management company based in Harrow, offering block management, lettings, sales Additional services include a leaseholder portal.

Is Mayfords Estate Agents accredited?

Yes. Mayfords Estate Agents is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Mayfords Estate Agents operate?

Mayfords Estate Agents states on their website that they cover London.

Does Mayfords Estate Agents have an online portal for leaseholders?

Yes. Mayfords Estate Agents offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

How do I make a complaint about Mayfords Estate Agents?

Submit a formal written complaint to Mayfords Estate Agents using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.