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Active · local · 37 yrs registered

Martyn Gerrard Estate Agents

Registered as The North London Network Limited · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
4.8★
691 Google reviews
4.8★
2,451 Trustpilot reviews
2
Branches
1964
Established
At a glance
Martyn Gerrard Estate Agents is a local block & property management company based in London, est. 1964. At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.8★ on Google (691 reviews) and 4.8★ on Trustpilot (2,451). They state coverage of North London.
In their words
Award-winning, family-run independent estate agent in North London offering professional property sales services with personal customer care.
Google (aggregate)
4.8★ (691)
Trustpilot
4.8★ (2,451)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Branches & ratings (2)

Martyn Gerrard East Finchley Estate AgentsLondon
4.8★ (484) Google →
Martyn Gerrard BarnetBarnet
4.8★ (207) Google →

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Martyn Gerrard Estate Agents

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Martyn Gerrard Estate Agents do?

Martyn Gerrard Estate Agents is a local block and property management company based in London, offering block management, lettings, sales, commercial.

Is Martyn Gerrard Estate Agents accredited?

Yes. Martyn Gerrard Estate Agents is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Martyn Gerrard Estate Agents operate?

Martyn Gerrard Estate Agents states on their website that they cover North London.

How do I make a complaint about Martyn Gerrard Estate Agents?

Submit a formal written complaint to Martyn Gerrard Estate Agents using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.