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Active · regional · 23 yrs trading

Marten & Carnaby

Registered as MARTEN AND CARNABY LTD. · Based in Epsom · Data last checked August 2026
✓ TPO registered Regional Resident portal
1899
Established
At a glance
Marten & Carnaby is a regional block & property management company based in Epsom, trading 23 years (est. 1899). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers South London and North Surrey. Services include a leaseholder online portal.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

South London and North Surrey
As stated on their website
Also found in searches for
South East1
Epsom

Services

Block ManagementLettings

Frequently asked questions

What does Marten & Carnaby do?

Marten & Carnaby is a regional block and property management company based in Epsom, offering block management, lettings.

Is Marten & Carnaby accredited?

Yes. Marten & Carnaby is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Marten & Carnaby operate?

Marten & Carnaby states on their website that they cover South London and North Surrey.

Does Marten & Carnaby have an online portal for leaseholders?

Yes. Marten & Carnaby offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

How do I make a complaint about Marten & Carnaby?

Submit a formal written complaint to Marten & Carnaby using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.