Active · local · 23 yrs registered

M2 Property

Registered as M2 PROPERTY LIMITED · Based in London · Ratings and company data last checked June 2026

✓ TPO registered Local Building insurance Section 20 Building safety

4.6★

20 Trustpilot reviews

560

Units (stated on website)

2003

Established

At a glance

M2 Property is a local block management specialist based in London, which states it manages around 560 units, trading 23 years (est. 2003). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.6★ on Trustpilot from 20 reviews. They state coverage of Central London: Chelsea, Fulham, South Kensington, Mayfair, Kensington, Notting Hill, Knightsbridge, Earls Court, Bayswater, Pimlico, Wandsworth, Battersea, Putney. Services include Section 20 major works consultation and building insurance management; they publish a percentage fee model of 6%.

In their words

Central London property management company managing residential buildings, flats, and homes with hands-on, local service across Chelsea, Kensington, Mayfair and surrounding areas.

Trustpilot

4.6★ (20)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

–

The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Central London: Chelsea, Fulham, South Kensington, Mayfair, Kensington, Notting Hill, Knightsbridge, Earls Court, Bayswater, Pimlico, Wandsworth, Battersea, Putney

As stated on their website

Also found in searches for

London23

Barnet Beckenham Bromley Chislehurst Croydon Edgware Enfield Harrow Hounslow Ilford London Mayfair Orpington Pinner Putney Richmond Romford Stanmore Surbiton Sutton Uxbridge Wembley Woodford Green

South East1

New Malden

East of England1

Waltham Cross

North East1

Kingston Upon Thames

Services

Block ManagementLettingsHoliday Let

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Service terms

Percentage of service charge

Fee structure

Management fee

Monthly

Billing frequency

As stated on their website — not independently verified. How we collect this data.

Before you appoint M2 Property

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does M2 Property do?

M2 Property is a local block and property management company based in London, offering block management, lettings, holiday let, and states it manages around 560 units Additional services include Section 20 consultation and buildings insurance management.

Is M2 Property accredited?

Yes. M2 Property is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does M2 Property operate?

M2 Property states on their website that they cover Central London: Chelsea, Fulham, South Kensington, Mayfair, Kensington, Notting Hill, Knightsbridge, Earls Court, Bayswater, Pimlico, Wandsworth, Battersea, Putney.

How many units does M2 Property manage?

M2 Property states on their website that they manage around 560 units.

Does M2 Property arrange buildings insurance?

Yes. M2 Property offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does M2 Property handle Section 20 major works?

Yes. M2 Property handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How much does M2 Property charge for block management?

M2 Property states a management fee of 6% on their website. Fees typically cover day-to-day management; major works, insurance, and company secretarial services may be charged separately.

How do I make a complaint about M2 Property?

Submit a formal written complaint to M2 Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.