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Active · local · 27 yrs registered

Langford Russell

Registered as LANGFORD LOCKS MANAGEMENT LIMITED · Based in Kidlington · Ratings and company data last checked June 2026
⚠ Companies House records show this company as dormant — it has filed dormant accounts. Source: Companies House (data checked June 2026).
✓ TPO registered Local
3.0★
58 Trustpilot reviews
1999
Established
At a glance
Langford Russell is a local block & property management company based in Kidlington, trading 27 years (est. 1999). At Companies House it files dormant accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 3.0★ on Trustpilot from 58 reviews. They state coverage of South East London & Kent.
In their words
Looking for professional south east London estate agents who understand your needs? We are Londons first independent multi-brand estate agency. For the top estate agents or property specialists, contact us.
Trustpilot
3.0★ (58)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSalesHmoCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option B

Before you appoint Langford Russell

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Langford Russell do?

Langford Russell is a local block and property management company based in Kidlington, offering block management, lettings, sales, hmo.

Is Langford Russell accredited?

Yes. Langford Russell is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Langford Russell operate?

Langford Russell states on their website that they cover South East London & Kent.

How do I make a complaint about Langford Russell?

Submit a formal written complaint to Langford Russell using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.