Kingston
3.6★ weighted average from 675 Google + 578 Trustpilot
Considering Kingston? Compare quotes from accredited managers covering your block before you commit — free, no obligation.
Get free quotesAccreditation & credentials
Geographic coverage
Services
Frequently asked questions
What does Kingston do?
Kingston is a national block and property management company based in Newcastle Upon Tyne, offering block management.
Is Kingston accredited?
Yes. Kingston is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Kingston operate?
Kingston states on their website that they cover North East, Cumbria and Yorkshire.
Does Kingston have an online portal for leaseholders?
Yes. Kingston offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Kingston work with Right to Manage companies?
Yes. Kingston is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Kingston manage smaller blocks of flats?
Yes. Kingston is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Kingston?
Submit a formal written complaint to Kingston using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.