Home›Newcastle Upon Tyne›Kingston
Active · regional · 26 yrs registered

Kingston

Registered as Kingston Property Services Limited · Based in Newcastle Upon Tyne · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Regional Resident portal Building safety
3.9★
675 Google reviews
3.3★
578 Trustpilot reviews
2000
Established
At a glance
Kingston is a regional block & property management company based in Newcastle Upon Tyne, trading 26 years (est. 2000). At Companies House it files small company accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 3.9★ on Google (675 reviews) and 3.3★ on Trustpilot (578). They state coverage of North East, Cumbria and Yorkshire. Services include a leaseholder online portal. It accepts Right to Manage companies and smaller blocks.
In their words
Leasehold block management and residential estate management specialist serving the North of England for over 25 years.
Google Business Profile
3.9★ (675)
Trustpilot
3.3★ (578)

Considering Kingston? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

North East, Cumbria and Yorkshire
As stated on their website
Also found in searches for
Yorkshire and The Humber18
BarnsleyBeverleyBradfordDewsburyDoncasterHalifaxHarrogateHuddersfieldHullIlkleyLeedsRiponRotherhamScarboroughSelbySheffieldWakefieldYork
North West1
Carlisle
North East6
DarlingtonDurhamHartlepoolNewcastleNewcastle Upon TyneSunderland
Other1
Kendal

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option C

Before you appoint Kingston

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Kingston do?

Kingston is a regional block and property management company based in Newcastle Upon Tyne, offering block management Additional services include a leaseholder portal.

Is Kingston accredited?

Yes. Kingston is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Kingston operate?

Kingston states on their website that they cover North East, Cumbria and Yorkshire.

Does Kingston have an online portal for leaseholders?

Yes. Kingston offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Kingston work with Right to Manage companies?

Yes. Kingston is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Kingston manage smaller blocks of flats?

Yes. Kingston is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Kingston?

Submit a formal written complaint to Kingston using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.