Home›Rochester›Kent Gateway Block Management
Active · regional · 20 yrs registered

Kent Gateway Block Management

Registered as KENT GATEWAY BLOCK MANAGEMENT LIMITED · Based in Rochester · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional 24hr emergency Building insurance
4.3★
7 Google reviews
2006
Established
At a glance
Kent Gateway Block Management is a regional block & property management company based in Rochester, trading 20 years (est. 2006). At Companies House it files micro entity accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.3★ on Google (7 reviews). They state coverage of Kent and South East London. Services include 24-hour emergency cover and building insurance management. It accepts Right to Manage companies.
In their words
Leading property management company in Kent and South East London providing block management, estate and site management services for residential buildings, communal areas, and car parks.
Google
4.3★ (7)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Kent Gateway Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Kent Gateway Block Management do?

Kent Gateway Block Management is a regional block and property management company based in Rochester, offering block management Additional services include 24-hour emergency cover and buildings insurance management.

Is Kent Gateway Block Management accredited?

Yes. Kent Gateway Block Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Kent Gateway Block Management operate?

Kent Gateway Block Management states on their website that they cover Kent and South East London.

Does Kent Gateway Block Management provide 24-hour emergency cover?

Yes. Kent Gateway Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Kent Gateway Block Management arrange buildings insurance?

Yes. Kent Gateway Block Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Kent Gateway Block Management work with Right to Manage companies?

Yes. Kent Gateway Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Kent Gateway Block Management?

Submit a formal written complaint to Kent Gateway Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.