Kent Gateway Block Management
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Frequently asked questions
What does Kent Gateway Block Management do?
Kent Gateway Block Management is a regional block and property management company based in Rochester, offering block management.
Is Kent Gateway Block Management accredited?
Yes. Kent Gateway Block Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Kent Gateway Block Management operate?
Kent Gateway Block Management states on their website that they cover Kent and South East London.
Does Kent Gateway Block Management provide 24-hour emergency cover?
Yes. Kent Gateway Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Kent Gateway Block Management arrange buildings insurance?
Yes. Kent Gateway Block Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does Kent Gateway Block Management work with Right to Manage companies?
Yes. Kent Gateway Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Kent Gateway Block Management?
Submit a formal written complaint to Kent Gateway Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.