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Active · local · 1 yrs registered

Kerr & Co

Registered as KERR W ESTATES LTD · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
4.4★
129 Google reviews
1993
Established
At a glance
Kerr & Co is a local block & property management company based in London, est. 1993. At Companies House it lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.4★ on Google (129 reviews). They state coverage of Shepherd's Bush and Hammersmith, West London.
In their words
Independent estate and letting agents in Shepherd's Bush and Hammersmith, West London, offering sales, lettings and property management services since 1993.
Google Business Profile
4.4★ (129)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Shepherd's Bush and Hammersmith, West London
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England2
Waltham AbbeyWaltham Cross
North East1
Kingston Upon Thames

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Kerr & Co

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Kerr & Co do?

Kerr & Co is a local block and property management company based in London, offering block management, lettings, sales.

Is Kerr & Co accredited?

Yes. Kerr & Co is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Kerr & Co operate?

Kerr & Co states on their website that they cover Shepherd's Bush and Hammersmith, West London.

How do I make a complaint about Kerr & Co?

Submit a formal written complaint to Kerr & Co using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.