Home›Beaumaris›John Payne
Active · local · 55 yrs registered

John Payne

Registered as JOHN WOOD PROPERTY LIMITED · Based in Beaumaris · Ratings and company data last checked June 2026
✓ TPO registered Local
4.3★
156 Trustpilot reviews
1971
Established
At a glance
John Payne is a local block & property management company based in Beaumaris, trading 55 years (est. 1971). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.3★ on Trustpilot from 156 reviews. They state coverage of South East London and Kent.
In their words
Estate agents offering residential sales, lettings, and new build properties across South East London and Kent.
Trustpilot
4.3★ (156)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSalesHmoCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option B

Before you appoint John Payne

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does John Payne do?

John Payne is a local block and property management company based in Beaumaris, offering block management, lettings, sales, hmo.

Is John Payne accredited?

Yes. John Payne is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does John Payne operate?

John Payne states on their website that they cover South East London and Kent.

How do I make a complaint about John Payne?

Submit a formal written complaint to John Payne using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.