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Active · regional

Jennings & Barrett

Based in None · Ratings and company data last checked June 2026
✓ TPI member Smaller blocks Regional Resident portal Section 20
3.7★
50 Google reviews
2.5★
5 Trustpilot reviews
250
Units (stated on website)
At a glance
Jennings & Barrett is a regional block management specialist based in None, which states it manages around 250 units. It is a member of The Property Institute. Customers rate it 3.7★ on Google (50 reviews) and 2.5★ on Trustpilot (5). They state coverage of London, the South East, and surrounding areas. Services include a leaseholder online portal and Section 20 major works consultation; they publish a percentage fee model of 12%. It accepts smaller blocks.
In their words
Jennings & Barrett is a RICS and TPI accredited block management agent with over 115 years of experience, specialising in London and the South East, managing RMCs, RTM companies, and freeholders.
Google
3.7★ (50)
Trustpilot
2.5★ (5)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

London, the South East, and surrounding areas
As stated on their website
Also found in searches for
London16
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
South East10
BrightonCanterburyGuildfordMaidstoneOxfordPortsmouthReadingSevenoaksSouthamptonWorthing
East of England3
BasildonSouthend-on-SeaWaltham Cross

Service terms

Percentage of service charge
Fee structure
12%
Management fee

As stated on their website — not independently verified. How we collect this data.

Before you appoint Jennings & Barrett

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Jennings & Barrett do?

Jennings & Barrett is a regional block and property management company based in England and Wales, offering block management, and states it manages around 250 units Additional services include a leaseholder portal and Section 20 consultation.

Is Jennings & Barrett accredited?

Yes. Jennings & Barrett is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Jennings & Barrett operate?

Jennings & Barrett states on their website that they cover London, the South East, and surrounding areas.

How many units does Jennings & Barrett manage?

Jennings & Barrett states on their website that they manage around 250 units.

Does Jennings & Barrett have an online portal for leaseholders?

Yes. Jennings & Barrett offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Jennings & Barrett handle Section 20 major works?

Yes. Jennings & Barrett handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How much does Jennings & Barrett charge for block management?

Jennings & Barrett states a management fee of 12% on their website. Fees typically cover day-to-day management; major works, insurance, and company secretarial services may be charged separately.

Does Jennings & Barrett manage smaller blocks of flats?

Yes. Jennings & Barrett is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Jennings & Barrett?

Submit a formal written complaint to Jennings & Barrett using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.