Home›Cardiff›James Douglas
Active · local · 15 yrs trading

James Douglas

Registered as SERAPH ESTATES (CARDIFF) LTD · Based in Cardiff · Data last checked July 2026
✓ TPO registered Local
4.4★
12 reviews
2011
Established
At a glance
James Douglas is a local block & property management company based in Cardiff, trading 15 years (est. 2011). It is registered with The Property Ombudsman. It scores 4.4★ on Trustpilot from 12 reviews. It covers Cardiff, Newport and Pontypridd.

4.4★ weighted average from Trustpilot

Trustpilot
4.4★ (12)

Considering James Douglas? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Cardiff, Newport and Pontypridd
As stated on their website
Also found in searches for
Wales3
CardiffNewportPontypridd

Services

Block ManagementLettingsSales

Frequently asked questions

What does James Douglas do?

James Douglas is a local block and property management company based in Cardiff, offering block management, lettings, sales.

Is James Douglas accredited?

Yes. James Douglas is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does James Douglas operate?

James Douglas states on their website that they cover Cardiff, Newport and Pontypridd.

How do I make a complaint about James Douglas?

Submit a formal written complaint to James Douglas using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.