Active · regional

Horizon Management

Based in Sheffield · Ratings and company data last checked June 2026

✓ TPI member Right to Manage Smaller blocks Block specialist Regional Building safety

4.3★

85 Google reviews

4.5★

38 Trustpilot reviews

At a glance

Horizon Management is a regional block & property management company based in Sheffield. It is a member of The Property Institute. Customers rate it 4.3★ on Google (85 reviews) and 4.5★ on Trustpilot (38). It operates nationwide across the UK. They state a minimum block size of 2 units. It accepts Right to Manage companies and smaller blocks.

In their words

Residential block management service offering transparent financial reporting, proactive repairs, and customer-centric solutions for leasehold properties and developments.

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Accreditation & credentials

–

The Property Ombudsman (TPO)

Not found in the TPO Block & Estate Management register.

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

✓

Smaller blocks

Willing to consider smaller developments.

Geographic coverage

National reachUK-wide

As stated on their website

Also found in searches for

Yorkshire and The Humber2

Leeds Sheffield

Before you appoint Horizon Management

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Horizon Management do?

Horizon Management is a regional block and property management company based in Sheffield, offering block management.

Is Horizon Management accredited?

Yes. Horizon Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Horizon Management operate?

Horizon Management operates nationwide across the UK.

What is the minimum block size Horizon Management accepts?

Horizon Management states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

Does Horizon Management work with Right to Manage companies?

Yes. Horizon Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Horizon Management manage smaller blocks of flats?

Yes. Horizon Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Horizon Management?

Submit a formal written complaint to Horizon Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.