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Active · local · 21 yrs registered

HMS Property Management Services

Registered as HMS PROPERTY MANAGEMENT SERVICES LIMITED · Based in Southampton · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local Resident portal Building insurance Building safety
3.1★
34 Google reviews
2005
Established
At a glance
HMS Property Management Services is a local block & property management company based in Southampton, trading 21 years (est. 2005). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.1★ on Google (34 reviews). They state coverage of Southampton, Bournemouth, South England, London, Dorset and surrounding areas. Services include a leaseholder online portal and building insurance management.
In their words
Block management specialist serving residential leasehold properties in South England, handling maintenance, repairs, tenant management, rent collection, and regulatory compliance.
Google Business Profile
3.1★ (34)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Southampton, Bournemouth, South England, London, Dorset and surrounding areas
As stated on their website
Also found in searches for
London19
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
South East1
Southampton
East of England1
Waltham Cross
South West4
BournemouthDorchesterPooleWeymouth
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Service terms

Maximum of two to three hours
Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint HMS Property Management Services

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does HMS Property Management Services do?

HMS Property Management Services is a local block and property management company based in Southampton, offering block management Additional services include a leaseholder portal and buildings insurance management.

Is HMS Property Management Services accredited?

Yes. HMS Property Management Services is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does HMS Property Management Services operate?

HMS Property Management Services states on their website that they cover Southampton, Bournemouth, South England, London, Dorset and surrounding areas.

Does HMS Property Management Services have an online portal for leaseholders?

Yes. HMS Property Management Services offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does HMS Property Management Services arrange buildings insurance?

Yes. HMS Property Management Services offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about HMS Property Management Services?

Submit a formal written complaint to HMS Property Management Services using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.