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Active · local · 10 yrs registered

Hillgate Management

Registered as HILLGATE MANAGEMENT LTD. · Based in London · Ratings and company data last checked June 2026
⚠ This company has an overdue confirmation statement at Companies House. Source: Companies House (data checked June 2026).
✓ TPO registered Block specialist Local Resident portal 24hr emergency Building insurance
3.3★
36 Google reviews
104
Units (stated on website)
2016
Established
At a glance
Hillgate Management is a local block management specialist based in London, which states it manages around 104 units, trading 10 years (est. 2016). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.3★ on Google (36 reviews). It operates in London. Services include 24-hour emergency cover, a leaseholder online portal and building insurance management.
In their words
Property management company specializing in mansion block management, purpose-built structures, and new developments with personalized service.
Google
3.3★ (36)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Hillgate Management has a presence in 1 area.
London1
London

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Hillgate Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Hillgate Management do?

Hillgate Management is a local block and property management company based in London, offering block management, and states it manages around 104 units Additional services include 24-hour emergency cover, a leaseholder portal and buildings insurance management.

Is Hillgate Management accredited?

Yes. Hillgate Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Hillgate Management operate?

Hillgate Management operates across London.

How many units does Hillgate Management manage?

Hillgate Management states on their website that they manage around 104 units.

Does Hillgate Management have an online portal for leaseholders?

Yes. Hillgate Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Hillgate Management provide 24-hour emergency cover?

Yes. Hillgate Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Hillgate Management arrange buildings insurance?

Yes. Hillgate Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Hillgate Management?

Submit a formal written complaint to Hillgate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.