Hillgate Management
3.3★ weighted average from Google
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Frequently asked questions
What does Hillgate Management do?
Hillgate Management is a local block and property management company based in London, offering block management.
Is Hillgate Management accredited?
Yes. Hillgate Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Hillgate Management operate?
Hillgate Management operates across London.
How many units does Hillgate Management manage?
Hillgate Management states on their website that they manage around 104 units.
Does Hillgate Management have an online portal for leaseholders?
Yes. Hillgate Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Hillgate Management provide 24-hour emergency cover?
Yes. Hillgate Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Hillgate Management arrange buildings insurance?
Yes. Hillgate Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Hillgate Management?
Submit a formal written complaint to Hillgate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.