Home›Leatherhead›HES Estate Management
Active · regional · 11 yrs registered

HES Estate Management

Registered as HES ESTATE MANAGEMENT LIMITED · Based in Leatherhead · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional Building insurance
4.4★
164 Google reviews
300
Units (stated on website)
2015
Established
At a glance
HES Estate Management is a regional block management specialist based in Leatherhead, which states it manages around 300 units, trading 11 years (est. 2015). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.4★ on Google (164 reviews). They state coverage of Surrey, South West London and surrounding counties. Services include building insurance management. It accepts Right to Manage companies.
In their words
Residential block and estate management company serving Surrey, South West London and surrounding counties. Management of flats, communal land and private estates on behalf of residents, freeholders and RTM companies.
Google
4.4★ (164)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Surrey, South West London and surrounding counties
As stated on their website
Also found in searches for
London10
BarnetBeckenhamBromleyHarrowIlfordLondonRomfordStanmoreSurbitonSutton
South East6
CamberleyEpsomGuildfordLeatherheadWokingWokingham
South West10
BathBournemouthBristolCheltenhamExeterPlymouthPooleSalisburySwindonTaunton

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint HES Estate Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does HES Estate Management do?

HES Estate Management is a regional block and property management company based in Leatherhead, offering block management, and states it manages around 300 units Additional services include buildings insurance management.

Is HES Estate Management accredited?

Yes. HES Estate Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does HES Estate Management operate?

HES Estate Management states on their website that they cover Surrey, South West London and surrounding counties.

How many units does HES Estate Management manage?

HES Estate Management states on their website that they manage around 300 units.

Does HES Estate Management arrange buildings insurance?

Yes. HES Estate Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does HES Estate Management work with Right to Manage companies?

Yes. HES Estate Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about HES Estate Management?

Submit a formal written complaint to HES Estate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.