Hallmark Property Management
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Frequently asked questions
What does Hallmark Property Management do?
Hallmark Property Management is a regional block and property management company based in Newquay, offering block management.
Is Hallmark Property Management accredited?
Yes. Hallmark Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Hallmark Property Management operate?
Hallmark Property Management states on their website that they cover London and Reading.
Does Hallmark Property Management have an online portal for leaseholders?
Yes. Hallmark Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Hallmark Property Management work with Right to Manage companies?
Yes. Hallmark Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Hallmark Property Management?
Submit a formal written complaint to Hallmark Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.