Active · national · 1 yrs registered

Hair & Son

Registered as HAIR & SON LIMITED · Based in Southend-on-Sea · Ratings and company data last checked June 2026

✓ TPO registered National Resident portal 24hr emergency

3.6★

92 Google reviews

2.2★

9 Trustpilot reviews

1922

Established

At a glance

Hair & Son is a national block & property management company based in Southend-on-Sea, est. 1922. At Companies House it lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 3.6★ on Google (92 reviews) and 2.2★ on Trustpilot (9). They state coverage of South Essex and East London. Services include 24-hour emergency cover and a leaseholder online portal.

In their words

Multi-service property professionals offering sales, lettings, commercial services, auctions, property management and surveying across Essex and East London since 1922.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

South Essex and East London

As stated on their website

Also found in searches for

London19

Barnet Beckenham Bromley Croydon Edgware Enfield Harrow Hounslow Ilford London Loughton Orpington Pinner Romford Stanmore Surbiton Sutton Uxbridge Woodford Green

East of England9

Basildon Chelmsford Clacton-on-Sea Colchester Harlow Rayleigh Rochford Southend-on-Sea Waltham Cross

Other2

Leigh-on-Sea Westcliff-on-Sea

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option B, Surveying

Before you appoint Hair & Son

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Hair & Son do?

Hair & Son is a national block and property management company based in Southend-on-Sea, offering block management, lettings, sales, commercial Additional services include 24-hour emergency cover and a leaseholder portal.

Is Hair & Son accredited?

Yes. Hair & Son is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Hair & Son operate?

Hair & Son states on their website that they cover South Essex and East London.

Does Hair & Son have an online portal for leaseholders?

Yes. Hair & Son offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Hair & Son provide 24-hour emergency cover?

Yes. Hair & Son states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Hair & Son?

Submit a formal written complaint to Hair & Son using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.