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Active · regional · 6 yrs registered

Griffin Residential Block Management

Registered as GRIFFIN RESIDENTIAL BLOCK MANAGEMENT LIMITED · Based in Romford · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional 24hr emergency
4.5★
801 Google reviews
2.9★
2 Trustpilot reviews
2020
Established
At a glance
Griffin Residential Block Management is a regional block & property management company based in Romford, trading 6 years (est. 2020). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 4.5★ on Google (801 reviews) and 2.9★ on Trustpilot (2). They state coverage of Essex. Services include 24-hour emergency cover. It accepts Right to Manage companies and smaller blocks.
In their words
Essex-based estate agent offering residential and commercial sales, lettings, block management, and financial services across multiple branches.
Google
4.5★ (801)
Trustpilot
2.9★ (2)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Griffin Residential Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Griffin Residential Block Management do?

Griffin Residential Block Management is a regional block and property management company based in Romford, offering block management, lettings, sales Additional services include 24-hour emergency cover.

Is Griffin Residential Block Management accredited?

Yes. Griffin Residential Block Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Griffin Residential Block Management operate?

Griffin Residential Block Management states on their website that they cover Essex.

Does Griffin Residential Block Management provide 24-hour emergency cover?

Yes. Griffin Residential Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Griffin Residential Block Management work with Right to Manage companies?

Yes. Griffin Residential Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Griffin Residential Block Management manage smaller blocks of flats?

Yes. Griffin Residential Block Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Griffin Residential Block Management?

Submit a formal written complaint to Griffin Residential Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.