Home›New Malden›Grace Miller & Co.
Active · regional

Grace Miller & Co.

Based in New Malden · Data last checked July 2026
✓ TPI member Regional Building insurance Section 20 Building safety
4.8★
65 reviews
2,000
Units managed
At a glance
Grace Miller & Co. is a regional block management specialist based in New Malden, managing around 2,000 units. It is a member of The Property Institute. Customers rate it 4.8★ on Google (64 reviews) and 3.7★ on Trustpilot (1). It covers Central and South West London and Surrey. Services include building insurance management and Section 20 major works consultation.

4.8★ weighted average from 64 Google + 1 Trustpilot

Google
4.8★ (64)
Trustpilot
3.7★ (1)

Considering Grace Miller & Co.? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

Central and South West London and Surrey
As stated on their website
Also found in searches for
South East1
New Malden

Services

LettingsSales

Frequently asked questions

What does Grace Miller & Co. do?

Grace Miller & Co. is a regional block and property management company based in New Malden, offering lettings, sales.

Is Grace Miller & Co. accredited?

Yes. Grace Miller & Co. is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Grace Miller & Co. operate?

Grace Miller & Co. states on their website that they cover Central and South West London and Surrey.

How many units does Grace Miller & Co. manage?

Grace Miller & Co. states on their website that they manage around 2,000 units.

Does Grace Miller & Co. arrange buildings insurance?

Yes. Grace Miller & Co. offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Grace Miller & Co. handle Section 20 major works?

Yes. Grace Miller & Co. handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Grace Miller & Co.?

Submit a formal written complaint to Grace Miller & Co. using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.