Home›London›Gena Property Management
Active · local · 16 yrs registered

Gena Property Management

Registered as GENA PROPERTY MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Local Resident portal
5.0★
8 Google reviews
2010
Established
At a glance
Gena Property Management is a local block & property management company based in London, trading 16 years (est. 2010). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 5.0★ on Google (8 reviews). They state coverage of Greater London and within the M25, with specialist focus on South East and South West London. Services include a leaseholder online portal. It accepts Right to Manage companies and smaller blocks.
In their words
Specialist residential block management company serving Greater London and the M25, managing properties from 2 to 154 units with a focus on transparency and leaseholder partnership.
Google
5.0★ (8)

Considering Gena Property Management? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Greater London and within the M25, with specialist focus on South East and South West London
As stated on their website
Also found in searches for
London7
BarnetBeckenhamBromleyHarrowIlfordLondonRomford
South East9
BrightonCanterburyGuildfordMaidstoneOxfordPortsmouthReadingSouthamptonWorthing
South West10
BathBournemouthBristolCheltenhamExeterPlymouthPooleSalisburySwindonTaunton

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Gena Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Gena Property Management do?

Gena Property Management is a local block and property management company based in London, offering block management Additional services include a leaseholder portal.

Is Gena Property Management accredited?

Yes. Gena Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Gena Property Management operate?

Gena Property Management states on their website that they cover Greater London and within the M25, with specialist focus on South East and South West London.

Does Gena Property Management have an online portal for leaseholders?

Yes. Gena Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

What is the minimum block size Gena Property Management accepts?

Gena Property Management states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

Does Gena Property Management work with Right to Manage companies?

Yes. Gena Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Gena Property Management manage smaller blocks of flats?

Yes. Gena Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Gena Property Management?

Submit a formal written complaint to Gena Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.