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Active · local · 16 yrs trading

Gena Property Management

Registered as GENA PROPERTY MANAGEMENT LIMITED · Based in London · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Local Resident portal
5.0★
8 reviews
2010
Established
At a glance
Gena Property Management is a local block & property management company based in London, trading 16 years (est. 2010). It is registered with The Property Ombudsman and a member of The Property Institute. It averages 5.0★ on Google (8 reviews). It covers Greater London and within the M25, with specialist focus on South East and South West London. Services include a leaseholder online portal. It accepts Right to Manage companies and smaller blocks.

5.0★ weighted average from Google

Google
5.0★ (8)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Greater London and within the M25, with specialist focus on South East and South West London
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Frequently asked questions

What does Gena Property Management do?

Gena Property Management is a local block and property management company based in London, offering block management.

Is Gena Property Management accredited?

Yes. Gena Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Gena Property Management operate?

Gena Property Management states on their website that they cover Greater London and within the M25, with specialist focus on South East and South West London.

Does Gena Property Management have an online portal for leaseholders?

Yes. Gena Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Gena Property Management work with Right to Manage companies?

Yes. Gena Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Gena Property Management manage smaller blocks of flats?

Yes. Gena Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Gena Property Management?

Submit a formal written complaint to Gena Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.