Home›London›Fry & Co
Active · local · 23 yrs registered

Fry & Co

Registered as Fry Asset Management Limited · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Local Resident portal 24hr emergency Building insurance ✓ Verified listing
3.7★
11 Google reviews
3,000
Units (stated on website)
1987
Established
At a glance
Fry & Co is a local block management specialist based in London, which states it manages around 3,000 units, est. 1987. At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 3.7★ on Google (11 reviews). They state coverage of London. Services include 24-hour emergency cover, a leaseholder online portal and building insurance management; they publish a fixed-per-unit fee model. It accepts Right to Manage companies.
In their words
Tailor-made residential and commercial property management for leaseholders, freeholders, investors and developers in prime central London and throughout the UK.
Google Business Profile
3.7★ (11)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Fixed fee per unit
Fee structure
3 months
Notice period
Quarterly
Billing frequency
Contracted
Out-of-hours cover
1 day
Routine enquiry response
3 days
Complaint acknowledgement
You-arrange
Building insurance

Self-reported by the company — not independently verified. How we collect this data.

How they operate

✓
Accepting new clients
✓
Named manager assigned
Each development has a dedicated named manager as the primary contact.
✓
Site inspections: Quarterly
Regular physical inspections of the development.
✓
Compliance coordination
Manages statutory compliance including fire safety, EWS1, and health & safety obligations.

Self-reported by the company — not independently verified. How we collect this data.

Before you appoint Fry & Co

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Fry & Co do?

Fry & Co is a local block and property management company based in London, offering block management, commercial, and states it manages around 3,000 units Additional services include 24-hour emergency cover, a leaseholder portal and buildings insurance management.

Is Fry & Co accredited?

Yes. Fry & Co is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Fry & Co operate?

Fry & Co states on their website that they cover London.

How many units does Fry & Co manage?

Fry & Co states on their website that they manage around 3,000 units.

Does Fry & Co have an online portal for leaseholders?

Yes. Fry & Co offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Fry & Co provide 24-hour emergency cover?

Yes. Fry & Co states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Fry & Co arrange buildings insurance?

Yes. Fry & Co offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How does Fry & Co charge for block management?

Fry & Co uses a fixed fee per unit. Contact them directly for a quote tailored to your development.

What notice period does Fry & Co require?

Fry & Co states a notice period of 3-months on their website. Always confirm the exact terms in the management agreement before signing.

Will Fry & Co assign a named manager to my block?

Yes. Fry & Co states that each development is assigned a named manager as the primary point of contact, rather than a generic helpdesk.

How quickly does Fry & Co acknowledge complaints?

Fry & Co states they aim to acknowledge formal complaints within 3 days. Unresolved complaints can be escalated to the relevant redress scheme.

Does Fry & Co work with Right to Manage companies?

Yes. Fry & Co is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Fry & Co?

Submit a formal written complaint to Fry & Co using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.