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Active · local · 16 yrs registered

Fresh Property Management

Registered as FRESH PROPERTY GROUP LTD · Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local 24hr emergency Building insurance Section 20
2.0★
19 Trustpilot reviews
2010
Established
At a glance
Fresh Property Management is a local block & property management company based in London, trading 16 years (est. 2010). At Companies House it files larger company (full accounts) accounts, lists 3 directors and has no late filings on record. It is a member of The Property Institute. It scores 2.0★ on Trustpilot from 19 reviews. They state coverage of London. Services include 24-hour emergency cover, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies.
In their words
Fresh PML maintain the policy that your property is our priority and ensure that the highest management and maintenance services are provided at all times for all lessees as well as providing value for money on all services provided. We are small enough to care and large enough to cope.
Trustpilot
2.0★ (19)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Service terms

No commission taken
Building insurance

As stated on their website — not independently verified. How we collect this data.

Before you appoint Fresh Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Fresh Property Management do?

Fresh Property Management is a local block and property management company based in London, offering block management Additional services include 24-hour emergency cover, Section 20 consultation and buildings insurance management.

Is Fresh Property Management accredited?

Yes. Fresh Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Fresh Property Management operate?

Fresh Property Management states on their website that they cover London.

Does Fresh Property Management provide 24-hour emergency cover?

Yes. Fresh Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Fresh Property Management arrange buildings insurance?

Yes. Fresh Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Fresh Property Management handle Section 20 major works?

Yes. Fresh Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Fresh Property Management work with Right to Manage companies?

Yes. Fresh Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Fresh Property Management?

Submit a formal written complaint to Fresh Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.