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Active · local · 41 yrs registered

Frendcastle

Registered as FRENDCASTLE MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
3.0★
2 Google reviews
1972
Established
At a glance
Frendcastle is a local block & property management company based in London, est. 1972. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.0★ on Google (2 reviews). They state coverage of Outer South West London and commuter belt. They state a minimum block size of 1 units.
In their words
Property development and management company specialising in selective developments in outer South West London and commuter belt, with lettings and management services.
Google Business Profile
3.0★ (2)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Outer South West London and commuter belt
As stated on their website
Also found in searches for
London15
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
East of England1
Waltham Cross
South West10
BathBournemouthBristolCheltenhamExeterPlymouthPooleSalisburySwindonTaunton

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Frendcastle

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Frendcastle do?

Frendcastle is a local block and property management company based in London, offering block management, lettings, sales.

Is Frendcastle accredited?

Yes. Frendcastle is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Frendcastle operate?

Frendcastle states on their website that they cover Outer South West London and commuter belt.

What is the minimum block size Frendcastle accepts?

Frendcastle states a minimum block size of 1 units. Smaller developments may not be suitable for their service model.

How do I make a complaint about Frendcastle?

Submit a formal written complaint to Frendcastle using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.