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Active · national · 15 yrs trading

FirstPort

Registered as FirstPort Property Services No.15 Limited · Based in London · Data last checked July 2026
✓ TPO registered ✓ TPI member National Resident portal Building safety
3.6★
24,126 reviews
6,000
Units managed
7
Branches
2011
Established
At a glance
FirstPort is a national block management specialist based in London, managing around 6,000 units, trading 15 years (est. 2011). It is registered with The Property Ombudsman and a member of The Property Institute. Customers rate it 1.3★ on Google (873 reviews) and 3.7★ on Trustpilot (23,253). It operates nationwide across the UK. Services include a leaseholder online portal.

3.6★ weighted average from 873 Google + 23,253 Trustpilot

Google (aggregate)
1.3★ (873)
Trustpilot
3.7★ (23,253)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Branches & ratings (7)

FirstPort Residential Property Management (Luton)Luton
1.3★ (348) Google →
FirstPortBuntingford
1.3★ (275) Google →
FirstPortBrighton
1.4★ (116) Google →
FirstPort Residential Property ManagementLondon
1.3★ (96) Google →
FirstPortThatcham
1.0★ (26) Google →
Show all 7 branches
The Bridge Development FirstPortDartford
1.5★ (8) Google →
FirstPort Residential Property Management (Birmingham)Birmingham
1.0★ (4) Google →

Geographic coverage

England, Wales and ScotlandUK-wide
As stated on their website
Also found in searches for
London1
London
South East3
BrightonDartfordThatcham
East of England1
Luton
West Midlands1
Birmingham
Yorkshire and The Humber1
Ripon
North West4
Port TalbotSouthportSt HelensStockport
Wales1
Newport
Other1
Buntingford

Services

Block Management

Frequently asked questions

What does FirstPort do?

FirstPort is a national block and property management company based in London, offering block management.

Is FirstPort accredited?

Yes. FirstPort is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does FirstPort operate?

FirstPort operates nationwide across the UK.

How many units does FirstPort manage?

FirstPort states on their website that they manage around 6,000 units.

Does FirstPort have an online portal for leaseholders?

Yes. FirstPort offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

How do I make a complaint about FirstPort?

Submit a formal written complaint to FirstPort using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.