Active · national · 15 yrs trading
FirstPort
Registered as FirstPort Property Services No.15 Limited · Based in London · Updated June 2026
✓ TPO registered
✓ TPI member
National
1.3★
Google · 873
3.7★
Trustpilot · 23,253
7
Branches
2011
Established
At a glance
FirstPort is a national block & property management company based in London, trading 15 years (est. 2011). It is registered with The Property Ombudsman and a member of The Property Institute. Customers rate it 1.3★ on Google (873 reviews) and 3.7★ on Trustpilot (23,253). Its Google and Trustpilot scores diverge notably — read both before deciding.
⚖ The ratings disagree — worth a closer look
Trustpilot rates FirstPort 3.7★ but Google reviewers give 1.3★. A gap this size is worth investigating before you decide — read both sources.
Verify on Trustpilot — 3.7★ from 23,253 reviews. Check it for yourself.
View Trustpilot page →
Accreditation & credentials
✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
Branches & ratings (7)
Geographic coverage
FirstPort has a presence in 13 areas across 7 regions.
London1
East of England1
West Midlands1
Yorkshire and The Humber1
North West4
Wales1
Other2
Services
Block Management
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated June 2026.