Active · local

Fairoak Estate Management

Based in Chiswick · Ratings and company data last checked June 2026

✓ TPI member Block specialist Local 24hr emergency Building safety

2.6★

31 Google reviews

At a glance

Fairoak Estate Management is a local block & property management company based in Chiswick. It is a member of The Property Institute. It averages 2.6★ on Google (31 reviews). They state coverage of London, Surrey and Home Counties (Ealing, Westminster, Guildford, Woking, Sutton, Carshalton, Richmond, Weybridge, Kent, Wandsworth, Surbiton). Services include 24-hour emergency cover; they publish a fixed fee model.

In their words

Professional block management company providing residential estate management services across London and Surrey with over 25 years of experience.

Google

2.6★ (31)

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Accreditation & credentials

–

The Property Ombudsman (TPO)

Not found in the TPO Block & Estate Management register.

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

London, Surrey and Home Counties (Ealing, Westminster, Guildford, Woking, Sutton, Carshalton, Richmond, Weybridge, Kent, Wandsworth, Surbiton)

As stated on their website

Also found in searches for

London7

Bromley Chiswick Harrow London Richmond Surbiton Sutton

South East14

Camberley Canterbury Epsom Folkestone Guildford Maidstone Oxford Reading Sevenoaks Tonbridge Tunbridge Wells Weybridge Woking Wokingham

East of England5

Chelmsford Hertford Luton St Albans Watford

Service terms

Fixed fee

Fee structure

within the hour

Emergency response

Fast response times

Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Fairoak Estate Management

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Fairoak Estate Management do?

Fairoak Estate Management is a local block and property management company based in Chiswick, offering block management Additional services include 24-hour emergency cover.

Is Fairoak Estate Management accredited?

Yes. Fairoak Estate Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Fairoak Estate Management operate?

Fairoak Estate Management states on their website that they cover London, Surrey and Home Counties (Ealing, Westminster, Guildford, Woking, Sutton, Carshalton, Richmond, Weybridge, Kent, Wandsworth, Surbiton).

Does Fairoak Estate Management provide 24-hour emergency cover?

Yes. Fairoak Estate Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How does Fairoak Estate Management charge for block management?

Fairoak Estate Management uses a fixed annual fee. Contact them directly for a quote tailored to your development.

How do I make a complaint about Fairoak Estate Management?

Submit a formal written complaint to Fairoak Estate Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.