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Essex Properties

Based in Chelmsford · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Smaller blocks Regional 24hr emergency
4.2★
136 Google reviews
2.9★
2 Trustpilot reviews
At a glance
Essex Properties is a regional block & property management company based in Chelmsford. It is a member of The Property Institute. Customers rate it 4.2★ on Google (136 reviews) and 2.9★ on Trustpilot (2). It operates across London and the East of England. Services include 24-hour emergency cover. It accepts Right to Manage companies and smaller blocks.
In their words
Residential lettings and block management company offering transparent, cost-effective property management for landlords, freeholders and residential management companies.
Google
4.2★ (136)
Trustpilot
2.9★ (2)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Essex Properties has a presence in 2 areas across 2 regions.
London1
London
East of England1
Chelmsford

Services

LettingsSales

Before you appoint Essex Properties

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Essex Properties do?

Essex Properties is a regional block and property management company based in Chelmsford, offering lettings, sales Additional services include 24-hour emergency cover.

Is Essex Properties accredited?

Yes. Essex Properties is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Essex Properties operate?

Essex Properties operates across London and the East of England.

Does Essex Properties provide 24-hour emergency cover?

Yes. Essex Properties states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Essex Properties work with Right to Manage companies?

Yes. Essex Properties is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Essex Properties manage smaller blocks of flats?

Yes. Essex Properties is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Essex Properties?

Submit a formal written complaint to Essex Properties using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.