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Retirement Lease Housing Association (RLHA)

Registered as RETIREMENT HOUSING LTD · Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Smaller blocks Regional
4.3★
16 Trustpilot reviews
At a glance
Retirement Lease Housing Association (RLHA) is a regional block & property management company based in London, est. 2026. At Companies House it lists 1 director and has no late filings on record. It is a member of The Property Institute. It scores 4.3★ on Trustpilot from 16 reviews. They state coverage of South of England. It accepts Right to Manage companies and smaller blocks.
In their words
Property management company specialising in leasehold and retirement housing across the South of England, serving leaseholders, developers, housing associations and Right to Manage companies.
Trustpilot
4.3★ (16)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

South of England
As stated on their website
Also found in searches for
London1
London

Services

Sales

Before you appoint Retirement Lease Housing Association (RLHA)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Retirement Lease Housing Association (RLHA) do?

Retirement Lease Housing Association (RLHA) is a regional block and property management company based in London, offering sales.

Is Retirement Lease Housing Association (RLHA) accredited?

Yes. Retirement Lease Housing Association (RLHA) is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Retirement Lease Housing Association (RLHA) operate?

Retirement Lease Housing Association (RLHA) states on their website that they cover South of England.

Does Retirement Lease Housing Association (RLHA) work with Right to Manage companies?

Yes. Retirement Lease Housing Association (RLHA) is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Retirement Lease Housing Association (RLHA) manage smaller blocks of flats?

Yes. Retirement Lease Housing Association (RLHA) is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Retirement Lease Housing Association (RLHA)?

Submit a formal written complaint to Retirement Lease Housing Association (RLHA) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.