Home›London›Estates & Management
Active · local · 30 yrs registered

Estates & Management

Registered as ESTATES & MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local Resident portal Building insurance
1.2★
355 Trustpilot reviews
1997
Established
At a glance
Estates & Management is a local block & property management company based in London, trading 30 years (est. 1997). At Companies House it files larger company (full accounts) accounts, lists 8 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 1.2★ on Trustpilot from 355 reviews. It operates nationwide across the UK. Services include a leaseholder online portal and building insurance management.
In their words
Market leaders in freehold and leasehold management in the UK, providing ground rent collection, block maintenance, insurance arrangement, and lease extensions for homeowners and landlords.
Trustpilot
1.2★ (355)

Considering Estates & Management? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

UKUK-wide
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option C

Before you appoint Estates & Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Estates & Management do?

Estates & Management is a local block and property management company based in London, offering block management Additional services include a leaseholder portal and buildings insurance management.

Is Estates & Management accredited?

Yes. Estates & Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Estates & Management operate?

Estates & Management operates nationwide across the UK.

Does Estates & Management have an online portal for leaseholders?

Yes. Estates & Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Estates & Management arrange buildings insurance?

Yes. Estates & Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Estates & Management?

Submit a formal written complaint to Estates & Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.