Estates & Management
1.2★ weighted average from Trustpilot
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Frequently asked questions
What does Estates & Management do?
Estates & Management is a local block and property management company based in London, offering block management.
Is Estates & Management accredited?
Yes. Estates & Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Estates & Management operate?
Estates & Management operates nationwide across the UK.
Does Estates & Management have an online portal for leaseholders?
Yes. Estates & Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Estates & Management arrange buildings insurance?
Yes. Estates & Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Estates & Management?
Submit a formal written complaint to Estates & Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.