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Active · local · 14 yrs registered

Duncan Perry (Potters Bar)

Registered as DUNCAN PERRY POTTERS BAR LTD · Based in Potters Bar · Ratings and company data last checked June 2026
✓ TPO registered Local
4.8★
190 Google reviews
3.2★
1 Trustpilot reviews
2012
Established
At a glance
Duncan Perry (Potters Bar) is a local block & property management company based in Potters Bar, trading 14 years (est. 2012). At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.8★ on Google (190 reviews) and 3.2★ on Trustpilot (1). They state coverage of Hertfordshire and North London.
In their words
Independent estate agents offering residential sales, lettings, and commercial property services in Hertfordshire and North London with a focus on personal service.
Google
4.8★ (190)
Trustpilot
3.2★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Duncan Perry (Potters Bar)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Duncan Perry (Potters Bar) do?

Duncan Perry (Potters Bar) is a local block and property management company based in Potters Bar, offering block management, lettings, commercial.

Is Duncan Perry (Potters Bar) accredited?

Yes. Duncan Perry (Potters Bar) is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Duncan Perry (Potters Bar) operate?

Duncan Perry (Potters Bar) states on their website that they cover Hertfordshire and North London.

How do I make a complaint about Duncan Perry (Potters Bar)?

Submit a formal written complaint to Duncan Perry (Potters Bar) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.