Active · local · 65 yrs registered

Drivers & Norris

Registered as DRIVERS & NORRIS LTD · Based in Whetstone · Ratings and company data last checked June 2026
✓ TPO registered Local 24hr emergency
2.0
36 Trustpilot reviews
1852
Established
At a glance
Drivers & Norris is a local block & property management company based in Whetstone, est. 1852. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.0★ on Trustpilot from 36 reviews. They state coverage of London and the South East. Services include 24-hour emergency cover.
In their words
London's longest-established independent estate agency since 1852, offering residential sales, lettings, property management, and block management services across London and the South East.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Drivers & Norris

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Drivers & Norris do?

Drivers & Norris is a local block and property management company based in Whetstone, offering block management, lettings, sales, commercial Additional services include 24-hour emergency cover.

Is Drivers & Norris accredited?

Yes. Drivers & Norris is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Drivers & Norris operate?

Drivers & Norris states on their website that they cover London and the South East.

Does Drivers & Norris provide 24-hour emergency cover?

Yes. Drivers & Norris states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Drivers & Norris?

Submit a formal written complaint to Drivers & Norris using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.