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Active · local · 2 yrs registered

Defries PM

Registered as DEFRIES PM LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Local Section 20
1.5★
26 Google reviews
2024
Established
At a glance
Defries PM is a local block & property management company based in London, trading 2 years (est. 2024). At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 1.5★ on Google (26 reviews). They state coverage of Central and Greater London, and the Home Counties to the North of the River Thames around the M25. Services include Section 20 major works consultation. It accepts Right to Manage companies and smaller blocks.
In their words
Accredited ARMA block management company specialising in residential leasehold management across Central and Greater London and the Home Counties for over 20 years.
Google
1.5★ (26)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Central and Greater London, and the Home Counties to the North of the River Thames around the M25
As stated on their website
Also found in searches for
London16
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
South East4
BasingstokeGuildfordOxfordReading
East of England6
ChelmsfordHertfordLutonSt AlbansWaltham CrossWatford

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Promptly
Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Defries PM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Defries PM do?

Defries PM is a local block and property management company based in London, offering block management, lettings Additional services include Section 20 consultation.

Is Defries PM accredited?

Yes. Defries PM is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Defries PM operate?

Defries PM states on their website that they cover Central and Greater London, and the Home Counties to the North of the River Thames around the M25.

Does Defries PM handle Section 20 major works?

Yes. Defries PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Defries PM work with Right to Manage companies?

Yes. Defries PM is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Defries PM manage smaller blocks of flats?

Yes. Defries PM is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Defries PM?

Submit a formal written complaint to Defries PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.