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Active · local · 5 yrs registered

Darcy Residential

Registered as DARCY INC LIMITED · Based in Birmingham · Ratings and company data last checked June 2026
⚠ This company has overdue accounts at Companies House. Source: Companies House (data checked June 2026).
✓ TPO registered Block specialist Local 24hr emergency Building insurance Section 20
5.0★
37 Google reviews
2020
Established
At a glance
Darcy Residential is a local block & property management company based in Birmingham, trading 5 years (est. 2020). At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (37 reviews). They state coverage of Central and West London: Kensington, Chelsea, Knightsbridge, Mayfair, Belgravia, Marylebone, Hampstead, St John's Wood, St. James's, Finchley. Services include 24-hour emergency cover, Section 20 major works consultation and building insurance management.
In their words
Specialist London block management company offering leasehold property management, building consultancy, and residential insurance services across Central and West London.
Google Business Profile
5.0★ (37)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Central and West London: Kensington, Chelsea, Knightsbridge, Mayfair, Belgravia, Marylebone, Hampstead, St John's Wood, St. James's, Finchley
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMayfairOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England1
Waltham Cross
West Midlands1
Birmingham
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Darcy Residential

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Darcy Residential do?

Darcy Residential is a local block and property management company based in Birmingham, offering block management Additional services include 24-hour emergency cover, Section 20 consultation and buildings insurance management.

Is Darcy Residential accredited?

Yes. Darcy Residential is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Darcy Residential operate?

Darcy Residential states on their website that they cover Central and West London: Kensington, Chelsea, Knightsbridge, Mayfair, Belgravia, Marylebone, Hampstead, St John's Wood, St. James's, Finchley.

Does Darcy Residential provide 24-hour emergency cover?

Yes. Darcy Residential states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Darcy Residential arrange buildings insurance?

Yes. Darcy Residential offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Darcy Residential handle Section 20 major works?

Yes. Darcy Residential handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Darcy Residential?

Submit a formal written complaint to Darcy Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.