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Active · local · 17 yrs registered

CS Properties

Registered as CS MANAGEMENT & LETTINGS LTD · Based in Cardiff · Ratings and company data last checked June 2026
✓ TPO registered Local
4.7★
24 Trustpilot reviews
2009
Established
At a glance
CS Properties is a local block & property management company based in Cardiff, trading 17 years (est. 2009). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.7★ on Trustpilot from 24 reviews. They state coverage of Cardiff, South Wales.
In their words
Estate agent providing buy, sell and let services across Cardiff and South Wales with over 25 years of experience in the property sector.
Trustpilot
4.7★ (24)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Cardiff, South Wales
As stated on their website
Also found in searches for
North West1
Port Talbot
Wales14
BarryBridgendCardiffCwmbranMerthyr TydfilNeathNewportPenarthPencoedPontypoolPontypriddRhylSwanseaWrexham

Services

Block ManagementLettings

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint CS Properties

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does CS Properties do?

CS Properties is a local block and property management company based in Cardiff, offering block management, lettings.

Is CS Properties accredited?

Yes. CS Properties is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does CS Properties operate?

CS Properties states on their website that they cover Cardiff, South Wales.

How do I make a complaint about CS Properties?

Submit a formal written complaint to CS Properties using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.