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Active · regional · 43 yrs trading

Crabtree Property

Registered as Crabtree PM Limited · Based in Salisbury · Data last checked July 2026
✓ TPO registered ✓ TPI member Block specialist Regional Resident portal 24hr emergency Building insurance
2.9★
428 reviews
17,000
Units managed
1983
Established
At a glance
Crabtree Property is a regional block management specialist based in Salisbury, managing around 17,000 units, trading 43 years (est. 1983). It is registered with The Property Ombudsman and a member of The Property Institute. It scores 2.9★ on Trustpilot from 428 reviews. It covers London and the Home Counties. Services include a leaseholder online portal, 24-hour emergency cover and building insurance management.

2.9★ weighted average from Trustpilot

Trustpilot
2.9★ (428)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

London and the Home Counties
As stated on their website
Also found in searches for
South West1
Salisbury

Services

Block Management

Frequently asked questions

What does Crabtree Property do?

Crabtree Property is a regional block and property management company based in Salisbury, offering block management.

Is Crabtree Property accredited?

Yes. Crabtree Property is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Crabtree Property operate?

Crabtree Property states on their website that they cover London and the Home Counties.

How many units does Crabtree Property manage?

Crabtree Property states on their website that they manage around 17,000 units.

Does Crabtree Property have an online portal for leaseholders?

Yes. Crabtree Property offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Crabtree Property provide 24-hour emergency cover?

Yes. Crabtree Property states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Crabtree Property arrange buildings insurance?

Yes. Crabtree Property offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Crabtree Property?

Submit a formal written complaint to Crabtree Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.