Concept Property Management
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Frequently asked questions
What does Concept Property Management do?
Concept Property Management is a local block and property management company based in London, offering block management.
Is Concept Property Management accredited?
Yes. Concept Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Concept Property Management operate?
Concept Property Management states on their website that they cover South east England.
How many units does Concept Property Management manage?
Concept Property Management states on their website that they manage around 3,500 units.
Does Concept Property Management have an online portal for leaseholders?
Yes. Concept Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about Concept Property Management?
Submit a formal written complaint to Concept Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.