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Active · regional · 27 yrs registered

Connect UK (Nationwide)

Registered as CONNECT LETTINGS AND MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Regional
4.8★
174 Google reviews
1999
Established
At a glance
Connect UK (Nationwide) is a regional block & property management company based in London, trading 27 years (est. 1999). At Companies House it files small company accounts, lists 7 directors and has no late filings on record. It is a member of The Property Institute. It averages 4.8★ on Google (174 reviews). It operates nationwide across the UK. They state a minimum block size of 6 units. It accepts Right to Manage companies.
In their words
Residential and commercial block management specialists managing diverse portfolios across the UK, from small blocks of six units to large developments.
Google
4.8★ (174)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

across the UKUK-wide
As stated on their website
Also found in searches for
London1
London

Services

Lettings

Before you appoint Connect UK (Nationwide)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Connect UK (Nationwide) do?

Connect UK (Nationwide) is a regional block and property management company based in London, offering lettings.

Is Connect UK (Nationwide) accredited?

Yes. Connect UK (Nationwide) is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Connect UK (Nationwide) operate?

Connect UK (Nationwide) operates nationwide across the UK.

What is the minimum block size Connect UK (Nationwide) accepts?

Connect UK (Nationwide) states a minimum block size of 6 units. Smaller developments may not be suitable for their service model.

Does Connect UK (Nationwide) work with Right to Manage companies?

Yes. Connect UK (Nationwide) is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Connect UK (Nationwide)?

Submit a formal written complaint to Connect UK (Nationwide) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.