Common Ground Estate & Property Management
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Frequently asked questions
What does Common Ground Estate & Property Management do?
Common Ground Estate & Property Management is a local block and property management company based in Henley-On-Thames, offering block management.
Is Common Ground Estate & Property Management accredited?
Yes. Common Ground Estate & Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Common Ground Estate & Property Management operate?
Common Ground Estate & Property Management states on their website that they cover London, Home Counties and South East.
Does Common Ground Estate & Property Management have an online portal for leaseholders?
Yes. Common Ground Estate & Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Common Ground Estate & Property Management provide 24-hour emergency cover?
Yes. Common Ground Estate & Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Common Ground Estate & Property Management handle Section 20 major works?
Yes. Common Ground Estate & Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
How do I make a complaint about Common Ground Estate & Property Management?
Submit a formal written complaint to Common Ground Estate & Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.