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Active · local · 17 yrs registered

Cluttons

Registered as Cluttons LLP · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Smaller blocks Local
4.6★
139 Trustpilot reviews
2009
Established
At a glance
Cluttons is a local block & property management company based in London, trading 17 years (est. 2009). At Companies House it files larger company (full accounts) accounts, lists 21 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 4.6★ on Trustpilot from 139 reviews. It operates nationwide across the UK. It accepts smaller blocks.
In their words
Multi-disciplinary real assets advisory and property consultancy providing residential, commercial, and infrastructure property advice and management across the UK.
Trustpilot
4.6★ (139)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

UKUK-wide
As stated on their website
Also found in searches for
London1
London

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Buying Agents, Residential Property Buying Companies, Chattels and Auctions, Business Transfer Agent, Resid…

Before you appoint Cluttons

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Cluttons do?

Cluttons is a local block and property management company based in London, offering block management, lettings, sales, commercial.

Is Cluttons accredited?

Yes. Cluttons is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Cluttons operate?

Cluttons operates nationwide across the UK.

Does Cluttons manage smaller blocks of flats?

Yes. Cluttons is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Cluttons?

Submit a formal written complaint to Cluttons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.