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Active · local · 10 yrs registered

Chelsea Residential Management

Registered as CHELSEA RESIDENTIAL MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency
2.3★
3 Google reviews
1988
Established
At a glance
Chelsea Residential Management is a local block & property management company based in London, est. 1988. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 2.3★ on Google (3 reviews). They state coverage of Royal Borough of Kensington & Chelsea. Services include 24-hour emergency cover.
In their words
Personal residential management service for blocks of flats and converted properties in Kensington & Chelsea, with in-house legal and surveying expertise.
Google
2.3★ (3)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
FCA Authorised
Authorised by the Financial Conduct Authority (ref: 833796).

Geographic coverage

Royal Borough of Kensington & Chelsea
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

24 hours
Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Chelsea Residential Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Chelsea Residential Management do?

Chelsea Residential Management is a local block and property management company based in London, offering block management Additional services include 24-hour emergency cover.

Is Chelsea Residential Management accredited?

Yes. Chelsea Residential Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Chelsea Residential Management operate?

Chelsea Residential Management states on their website that they cover Royal Borough of Kensington & Chelsea.

Does Chelsea Residential Management provide 24-hour emergency cover?

Yes. Chelsea Residential Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Chelsea Residential Management?

Submit a formal written complaint to Chelsea Residential Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.