Active · local · 20 yrs trading

Charlesons

Registered as ESSEX REAL ESTATES LIMITED · Based in Essex · Data last checked July 2026

✓ TPO registered Local

3.4★

131 reviews

2004

Established

At a glance

Charlesons is a local block & property management company based in Essex, trading 20 years (est. 2004). It is registered with The Property Ombudsman. It scores 3.4★ on Trustpilot from 131 reviews. It covers London Borough of Redbridge, Gants Hill, Ilford, Barkingside, Woodford, Wanstead, Goodmayes, Seven Kings.

3.4★ weighted average from Trustpilot

Trustpilot

3.4★ (131)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗

–

The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

London Borough of Redbridge, Gants Hill, Ilford, Barkingside, Woodford, Wanstead, Goodmayes, Seven Kings

As stated on their website

Also found in searches for

East of England1

Essex

Services

Block ManagementLettingsSalesHmo

Frequently asked questions

What does Charlesons do?

Charlesons is a local block and property management company based in Essex, offering block management, lettings, sales, hmo.

Is Charlesons accredited?

Yes. Charlesons is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Charlesons operate?

Charlesons states on their website that they cover London Borough of Redbridge, Gants Hill, Ilford, Barkingside, Woodford, Wanstead, Goodmayes, Seven Kings.

How do I make a complaint about Charlesons?

Submit a formal written complaint to Charlesons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.