Charles Cox Property Management

Charles Cox Property Management is a national block and property management company based in Newhaven, offering lettings.

Yes. Charles Cox Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Charles Cox Property Management states on their website that they cover East and West Sussex, Brighton and Hove, Surrey and London boroughs.

Charles Cox Property Management states on their website that they manage around 240 units.

Yes. Charles Cox Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Yes. Charles Cox Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Charles Cox Property Management uses a fixed annual fee. Contact them directly for a quote tailored to your development.

Yes. Charles Cox Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Yes. Charles Cox Property Management is indicated as willing to consider smaller developments, which many national agents decline.

Submit a formal written complaint to Charles Cox Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.