Home›Winchester›Charlecote Residential Management
Active · regional · 1 yrs registered

Charlecote Residential Management

Registered as CHARLECOTE RESIDENTIAL LTD · Based in Winchester · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Regional Resident portal Building safety
4.9★
197 Trustpilot reviews
1,200
Units (stated on website)
2010
Established
At a glance
Charlecote Residential Management is a regional block management specialist based in Winchester, which states it manages around 1,200 units, est. 2010. At Companies House it lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 4.9★ on Trustpilot from 197 reviews. They state coverage of Central London and the South Coast; UK, Gibraltar and Dubai. Services include a leaseholder online portal. It accepts Right to Manage companies.
In their words
Premium property consultancy providing surveys, property management and agency services for commercial and residential property across the UK, Gibraltar and Dubai.
Trustpilot
4.9★ (197)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
FCA Appointed Representative
An FCA Appointed Representative — authorised under a principal firm to arrange insurance and related regulated activities, and held to FCA standards (ref: 1044490).

Geographic coverage

Central London and the South Coast; UK, Gibraltar and Dubai
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East2
New MaldenWinchester
East of England1
Waltham Cross
North East1
Kingston Upon Thames

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Charlecote Residential Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Charlecote Residential Management do?

Charlecote Residential Management is a regional block and property management company based in Winchester, offering block management, lettings, commercial, and states it manages around 1,200 units Additional services include a leaseholder portal.

Is Charlecote Residential Management accredited?

Yes. Charlecote Residential Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Charlecote Residential Management operate?

Charlecote Residential Management states on their website that they cover Central London and the South Coast; UK, Gibraltar and Dubai.

How many units does Charlecote Residential Management manage?

Charlecote Residential Management states on their website that they manage around 1,200 units.

Does Charlecote Residential Management have an online portal for leaseholders?

Yes. Charlecote Residential Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Charlecote Residential Management work with Right to Manage companies?

Yes. Charlecote Residential Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Charlecote Residential Management?

Submit a formal written complaint to Charlecote Residential Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.