Charlecote Residential Management
4.9★ weighted average from Trustpilot
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Frequently asked questions
What does Charlecote Residential Management do?
Charlecote Residential Management is a regional block and property management company based in Winchester, offering block management, lettings, commercial.
Is Charlecote Residential Management accredited?
Yes. Charlecote Residential Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Charlecote Residential Management operate?
Charlecote Residential Management states on their website that they cover Central London and the South Coast; UK, Gibraltar and Dubai.
How many units does Charlecote Residential Management manage?
Charlecote Residential Management states on their website that they manage around 1,200 units.
Does Charlecote Residential Management have an online portal for leaseholders?
Yes. Charlecote Residential Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Charlecote Residential Management work with Right to Manage companies?
Yes. Charlecote Residential Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Charlecote Residential Management?
Submit a formal written complaint to Charlecote Residential Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.