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Active · local · 16 yrs registered

CEC PM

Registered as CECPM LIMITED · Based in Epsom · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency Building insurance Section 20 Building safety
2.7★
12 Google reviews
2010
Established
At a glance
CEC PM is a local block & property management company based in Epsom, trading 16 years (est. 2010). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 2.7★ on Google (12 reviews). They state coverage of Surrey, London and Kent. Services include 24-hour emergency cover, Section 20 major works consultation and building insurance management.
In their words
Family-run block management specialist based in Surrey, managing residential estates across Surrey, London and Kent for over 20 years.
Google
2.7★ (12)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint CEC PM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does CEC PM do?

CEC PM is a local block and property management company based in Epsom, offering block management Additional services include 24-hour emergency cover, Section 20 consultation and buildings insurance management.

Is CEC PM accredited?

Yes. CEC PM is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does CEC PM operate?

CEC PM states on their website that they cover Surrey, London and Kent.

Does CEC PM provide 24-hour emergency cover?

Yes. CEC PM states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does CEC PM arrange buildings insurance?

Yes. CEC PM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does CEC PM handle Section 20 major works?

Yes. CEC PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about CEC PM?

Submit a formal written complaint to CEC PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.