CEC PM
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Frequently asked questions
What does CEC PM do?
CEC PM is a local block and property management company based in Epsom, offering block management.
Is CEC PM accredited?
Yes. CEC PM is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does CEC PM operate?
CEC PM states on their website that they cover Surrey, London and Kent.
Does CEC PM provide 24-hour emergency cover?
Yes. CEC PM states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does CEC PM arrange buildings insurance?
Yes. CEC PM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does CEC PM handle Section 20 major works?
Yes. CEC PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
How do I make a complaint about CEC PM?
Submit a formal written complaint to CEC PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.