Caxtons Property Consultants

Caxtons Property Consultants is a national block and property management company based in Gravesend, offering lettings, commercial.

Yes. Caxtons Property Consultants is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Caxtons Property Consultants states on their website that they cover Kent and South East London.

Caxtons Property Consultants states on their website that they manage around 6,500 units.

Yes. Caxtons Property Consultants offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Yes. Caxtons Property Consultants offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Yes. Caxtons Property Consultants handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Submit a formal written complaint to Caxtons Property Consultants using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.