Home›Manchester›Casserly Property Management
Active · regional · 20 yrs registered

Casserly Property Management

Registered as CASSERLY PROPERTY MANAGEMENT LTD · Based in Manchester · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional Resident portal
4.6★
54 Google reviews
2011
Established
At a glance
Casserly Property Management is a regional block & property management company based in Manchester, est. 2011. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.6★ on Google (54 reviews). They state coverage of Manchester and North West England. Services include a leaseholder online portal. It accepts Right to Manage companies.
In their words
Bespoke property management for residential, school, and commercial properties in Manchester and North West England, offering expert management with transparency and exceptional service.
Google Business Profile
4.6★ (54)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Manchester and North West England
As stated on their website
Also found in searches for
North West10
BlackpoolBoltonChesterLiverpoolManchesterPrestonSalfordStockportWarringtonWigan

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Casserly Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Casserly Property Management do?

Casserly Property Management is a regional block and property management company based in Manchester, offering block management, commercial Additional services include a leaseholder portal.

Is Casserly Property Management accredited?

Yes. Casserly Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Casserly Property Management operate?

Casserly Property Management states on their website that they cover Manchester and North West England.

Does Casserly Property Management have an online portal for leaseholders?

Yes. Casserly Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Casserly Property Management work with Right to Manage companies?

Yes. Casserly Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Casserly Property Management?

Submit a formal written complaint to Casserly Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.