Carter Jonas
4.4★ weighted average from 544 Google + 573 Trustpilot
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Frequently asked questions
What does Carter Jonas do?
Carter Jonas is a national block and property management company based in London, offering block management, commercial.
Is Carter Jonas accredited?
Yes. Carter Jonas is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Carter Jonas operate?
Carter Jonas operates nationwide across the UK.
How do I make a complaint about Carter Jonas?
Submit a formal written complaint to Carter Jonas using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.