Capstone Property Management
3.1★ weighted average from Google
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Frequently asked questions
What does Capstone Property Management do?
Capstone Property Management is a local block and property management company based in London, offering block management.
Is Capstone Property Management accredited?
Yes. Capstone Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Capstone Property Management operate?
Capstone Property Management operates nationwide across the UK.
Does Capstone Property Management arrange buildings insurance?
Yes. Capstone Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Capstone Property Management?
Submit a formal written complaint to Capstone Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.